Employee Training
Dealing with a Toxic Boss
May 18, 2011 1 Comment
Employee Engagement “Employees don’t leave their company—they leave their boss” says the author of a recent Florida State University study of 700 workers. The study revealed that many employees believe their supervisors don’t give credit when it’s due, gossip about them behind their backs, and Read More
A Free Communication Method that is Thousands of Years Old!
May 9, 2011 1 Comment
Communication If you read the verbatim minutes of a meeting, you wouldn’t grasp the impact of what was said the same way as if you had been there or saw the meeting on video. Why? There is no record of nonverbal communication. The emphasis given Read More
When Do Teams Make Sense?
May 3, 2011 1 Comment
Team Work Many organizations have embraced the team concept wholeheartedly. But as it is with most things, there is also a negative side to teams. Teamwork takes more time and often more resources than individual work. Teams have increased communication demands, conflicts to manage, and Read More
Hiring Team Players
April 28, 2011 0 Comments
Assessments The Los Angeles Galaxy professional soccer team paid enormously for British star David Beckham’s talents, seemingly without considering whether he was a team player. Some people already possess the interpersonal skills to be effective team players—but when faced with candidates who lack team skills, Read More
Groupthink – The Downfall of Many Teams
April 13, 2011 1 Comment
Organizational Psychology Have you ever felt like speaking up in a team meeting but decided against it? One reason may have been shyness or you may have been a victim of groupthink! Groupthink occurs the team’s need for consensus overrides the expression of deviant or Read More
Job Rotation – A Useful Strategy for the Employee and for the Organization
March 22, 2011 1 Comment
Organizational Development In job rotation, an employee is periodically shifted from one task to another that requires a similar skill set. This strategy is useful for maintaining employee motivation and can provide other benefits to the organization such as employees that are cross-trained on multiple Read More
Designing the Perfect Job
March 15, 2011 0 Comments
Employee Motivation After extensive research into the characteristics that make up the best jobs, J. Richard Hackman and Greg Oldham came up with “The Job Characteristics Model” or JCM. HR professionals not familiar with the JCM will find it an invaluable tool when designing a Read More
Understanding Emotions in the Workplace, Internationally
February 7, 2011 2 Comments
Employee Motivation People from all over the world interpret negative and positive emotions in much the same way. We all view negative emotions, such as hate, terror, and rage, as dangerous and destructive, and we desire positive emotions, such as joy, love, and happiness. However, Read More
Emotional Labor – Is It Affecting Your Employees’ Performance?
February 3, 2011 2 Comments
Employee Motivation If you’ve ever had a job in retail sales or waited on tables in a restaurant, you know the importance of projecting a friendly demeanor and smiling. Even though there were days when you didn’t feel cheerful, you knew management expected you to Read More
Can Managers Create Satisfied Employees?
February 1, 2011 2 Comments
Employee Development Can managers create satisfied employees? Well it depends on who you ask. A review of the evidence suggests that there are solid argument for and against this proposition. On the positive side, the evidence suggests that there are four factors that are conducive Read More
