Do not mistake your Pedagogy for your Andragogy

Andragogy is not only a word you can throw into conversations to impress and confuse your friends, it is a concept that all trainers should know about. Andragogy describes the adult learning process versus pedagogy, which describes how children learn—the two processes are quite different. Those of us responsible for training adults need to understand [...]

Employee Discretion – Another Way of Looking at Empowerment

There is a lot of talk these days about empowering employees to get the job done. To “empower” someone is to give or delegate power or authority to them—as in “She authorized her assistant to sign the papers”.
In the UK they tend to use the term “discretion” rather than “empowerment”. Discretion relates to individual judgment [...]